1. Company Identity & Data Controller
This privacy notice applies to Nexteck Consulting Ltd ("Nexteck", "we", "our", or "us"), registered in England and Wales. We act as the Data Controller under the UK Data Protection Act 2018 and UK General Data Protection Regulation (UK GDPR).
For any inquiries regarding data protection or confidentiality, please contact our data governance team at info@nexteck.co.uk.
2. Information We Collect
When you interact with our website, request a consultation, or complete an advisory assessment, we collect:
- Identity Data: Full name, professional job title, company name.
- Contact Data: Corporate email address, telephone number, business headquarters location.
- Operational Inputs: Responses provided in our Technology Health Check, Automation Calculator, or SME Strategy Toolkit (e.g., software stacks, team size, process bottlenecks).
- Technical Data: Internet protocol (IP) address, browser type, operating system, and diagnostic session logs collected strictly for security monitoring and fraud prevention.
3. How We Use Your Information
We process your data strictly on the basis of legitimate commercial interest and pre-contractual requests:
- To evaluate operational friction points and prepare your custom 90-day technology roadmap.
- To respond to inbound strategy call requests and schedule video discovery consultations.
- To calculate indicative ROI and weekly recaptured capacity based on your inputs.
- To uphold IT security standards and prevent abuse of our public diagnostic calculators.
4. Mutual Non-Disclosure & IP Ownership
We recognize that reviewing internal business processes involves sensitive commercial operational details. We execute a mutual NDA before receiving proprietary file exports, database credentials, or financial ledgers.
100% Client IP: All deliverables — including bespoke software code, custom APIs, SOP registers, KPI dashboards, and architectural blueprints — remain the sole and exclusive intellectual property of the client.
5. Data Retention & Deletion
We retain client engagement data only for as long as necessary to fulfil the purposes of the advisory project. Working data copies used during technical audits are permanently deleted upon project completion and written client sign-off.
6. Your Statutory Rights
Under the UK GDPR, you have the right to request access to your personal data, rectify inaccuracies, request erasure, or object to processing. To exercise any of these rights, contact info@nexteck.co.uk.